Tag: Northlight Dental

Northlight’s Hygienist Isla Baxter

Hi, I am Isla and I have been working as a dental hygienist with the Northlight team since October 2016.  I live in Northamptonshire with my husband and two children, who keep me very busy!  I enjoy coming to work as not only do I love my role in helping people improve their dental health BUT it is a break from the madhouse that is my home!!

I started my dental career working as a dental nurse for the British Army whilst living in Germany.  When I moved back to England I took a position working with the British Dental Health Foundation charity, manning a dental help line answering all sorts of dental enquiries.  I was also working with a team who were responsible for creating and updating the BDHF “tell me about” patient information leaflets, making dental ‘jargon’ easier for people to understand. Through my experience with the BDHF it became clear there was a real need for people to understand their treatment needs and options using language that is easily understood, thus ensuring they could make a true informed decision.

As much as I loved my time at the BDHF I missed working in a clinical setting and returned to dentistry after qualifying as a dental hygienist in 2004.  Within my first week I must have heard the expression,” I hate the dentist” at least 10 times and I had never even met the patient before.  This really bothered me!  I want people to leave my sessions feeling positive, in control and that it has been worth their time. Certainly NOT fear or dread coming back. I want patients to feel that they could ask me anything, to feel that they are treated as an equal and not just a mouth!

I like to keep my sessions very informal. I encourage conversation to make patients feel at ease to help lessen any anxiety. I want patients to feel that they can ask me anything, to feel that they are treated as an equal and not just a mouth!  I always try to explain what I am doing, why I feel it is necessary and the possible outcomes, so that my patients come away feeling that they have been given the information that they need, and that they feel the treatment brings value to their health.