Testimonials

Philippa's Story

I first went to Northlight to see Sunil because I had 3 missing lower front teeth, and wanted to look into implants to replace these.

It turned out that my bite was so deep, placing implants was going to be a challenge. Therefore the option of improving my bite with orthodontics was discussed.

I was always very conscious of my front teeth pointing inwards and looking "crammed in" when I smiled. It didn't occur to me that I could do anything about them at my age - so I thought it was just something I had to live with! I always envied people with lovely teeth and watched my daughters face and smile change once she completed her orthodontic treatment.

I met Neha, and she explained the whole Orthodontic process to me and the timeline, along with the advantages of having an improved bite and smile. One of these advantages was that I may only need to have replacement of 2 missing teeth instead of 3, as Neha was planning to use some of my existing spaces to straighten the teeth

Like most people, I'm not a fan of visiting the dentist, however Neha was so genuine, patient and kind she gave me the confidence to go for it. This started two years of treatment...... a long journey but surprisingly the time flew by and I can honestly say it was well worth it!

Even though I had discreet tooth coloured braces, I was very conscious of them when they first went on. However, it quickly became obvious to me that many adults wear braces and the old stigma attached to braces is no longer there! When you have braces, you start to notice just how many others also have them! The braces were less noticeable that I thought..... family and friends did notice them but more from a point of interest rather than anything negative.

Exactly half way through my treatment, I changed jobs and moved from working in London to Madrid. As you can imagine, this had the potential to add extra stress to the procedure but Neha and her team were fantastic! We planned appointments in advance and she was so flexible, allowing my appointments on Fridays or Saturdays on my days in the UK. Moving to Madrid made me realise just how beautiful their teeth are here - it is rare to see teeth that aren't straight. I was initially concerned about my Spanish colleagues' reaction but it was fine. I can honestly say I am now proud of my teeth - something I never thought I would say or be! Having no intention of having my teeth straightened when I started, I would recommend anyone thinking about it, to do it!! Two years have flown by ...... yes it caused discomfort occasionally (I have always been such a wimp when it comes to the dentist chair) but if I did it, then anyone can!!

Ceramic Fixed Braces- Christopher's Story

"I was definitely aware that the majority of my teeth were not aligned correctly, especially the two front upper incisors which were seen every time I smiled, and a misaligned lower incisor which had been muscled out of the way by the rest. The lowers especially were a chore for me to clean properly.

I had come to realise the power of straight healthy teeth and a confident smile. From friends and family, to colleagues that I work with every day, to meeting new people, people subconsciously warm to a confident smile, I do it myself !!

From the first consultation Neha explained the stages of the treatment clearly and concisely and was more than willing to elaborate if I had any more detailed queries. Before each appointment I was fully aware of what the plan was and what result she was going to achieve. You can physically see and feel your teeth being corrected throughout the stages of treatment. Neha was acutely aware of me as the patient ensuring that I was comfortable and relaxed at all times, which I always was. You get the genuine feeling that Neha and her professional and friendly colleagues care about the condition of your teeth as much as you do and the end result more than shows that.

Once I had the braces fitted, for the first few days I did wonder if I had done the right thing, there's no getting away from that.

However, after a few days I started to forget they were there, and I never looked back.

In terms of other people noticing, the only alien feeling came from myself being conscious of them. People usually notice the thin wire first and then realise you have braces, but the white brackets are a brilliant thing and the clear silicone bands that Northlight use add another dimension of camouflage.

It's amazing how many previous brace wearers come out of the woodwork and talk to you about their experience and since I have had mine removed, I have struck up conversations with people with them and assured them that they will be so happy with the final result.

Carol's Story

A couple of years ago 50 was fast approaching so I finally took the plunge to get my wonky teeth sorted out once and for all. When I say wonky I mean really misaligned with 2 of my incisors protruding like fangs…not a good look!

I was recommended to see Dr Neha Passan, the Specialist Orthodontist at Northlight by my own Dentist who assured me that given the progress in orthodontics over the last few years there was a good chance that Neha could help me.

My teeth had always affected my confidence and I was always conscious of how bad they looked and felt particularly uncomfortable when meeting new people or attending meetings with large groups. There are no photos of me smiling from when I was about 14 and I was always dismayed if I was at a social gathering and someone took a photo of me in an unguarded moment resulting in a hideous wonky toothed picture.

My initial consultation at Northlight was completely different from the previous visits to any other orthodontists I'd seen. Neha was reassuring and kind in her approach and clearly understood my motivation for wanting to have treatment. She was very open and honest and I felt that when I made the decision to start treatment it was a well-informed one

The brace fitting went well and was painless. One of my fears was that I'd be lisping and dribbling but I wasn't; aside from a tightness and dull ache in my teeth, which only lasted a few days, it was much better than I had thought it would be.

My regular brace adjustment appointments with Neha were about every 6 weeks, and she kept me informed of my progress all the way through. I always felt able to ask her questions and raise any concerns I had along the way.

To be honest there were a couple of times I did feel a bit impatient and fed up with it all. However those were the times that Neha and her team were able to offer the encouragement I needed to carry on.

My braces came off just before my holiday this year. I can't lie I cried (tears of happiness of course!) and I can't really explain properly how big a difference it has made to me. My holiday snaps are pictures of me really smiling and they demonstrate how confident I now am about my teeth.

Everyone I know has commented on my lovely teeth and my confidence in my appearance has improved dramatically. It has been a life changing experience for me and I honestly never ever believed that my teeth could look as good as they do now.

To anyone considering whether to embark on this sort of treatment I would say, without hesitation, do it! It doesn't matter how old you are, a great smile makes a world of difference.

19/11/2008

Dear Sunil,

Just a line to show my appreciation for my veneers. They look good and have made me a new woman!

Thanks so much for your expertise and excellent work. Thank you too, to the Dental Nurse for care and support throughout.

Yours sincerely,

Jenny

14th April 2012

Dear Dr Passan,

I am writing to say how thrilled I am with my implants, they are absolutely perfect.

The care and dedication you have taken with my treatment during the past months is outstanding. At each stage you explained exactly what you were going to do and why, it was such a comfort to know I was in completely understanding and professional hands.

You gave me very considered and individual attention, there was never any fear of the "unknown" – I felt completely at ease at every stage of my treatment.

I cannot recommend you highly enough – once I was a very nervous patient but not anymore, you have a real understanding of how patients feel, recognising their anxieties and putting their fears to rest.

Your staff put me at ease the moment I enter your premises, they are a credit to you and your practise.

Thank you so much for all you have done for me,

Yours sincerely,

Sheila M

Dear Neha

Thank you for all your hard work and persistence over the last year. I can now smile at last at 63.

Kind Regards

Tony

2015

To Neha and all the staff at northlight,

Thank you so much for my lovely smile it was worth it.

Anne

March 2016

I approached Northlight Dental Practise in August 2015 with an ongoing history of significant and painful dental problems. I first had implants in January 2012 at another dental practise, but a series of traumatic treatments had left me in considerable pain, unable to eat due to badly aligned implants and ill-fitting dentures, plus very uncomfortable in social situations and I regretted having agreed to the implant option. The dentist in question left the practise and there was no resolution to my difficulties.

I was extremely nervous about embarking on further dental procedures and it took some considerable persuasion by family, in addition to the prospect of coping with the unsatisfactory, indeed disastrous results for the remainder of my life, before I approached Northlight Dental for help.

However, all members of staff were welcoming and the reassurance I received from Dr. Passan made my first visit less daunting than I had expected. During the consultation he listened to my dental history and after x-rays, CT scan and thorough examination, was able to explain how he could help me. I left feeling hopeful that there was, at last, a solution to my long standing problems.

I was sent a very comprehensive Proposed Treatment Plan and Consent Document which set out Treatment Options, Treatment Phases, Possible Additional Treatment Procedures, Ongoing Care during Treatment, Benefits and Risks of Treatment, Hygiene, Review after Treatment, Fees etc. Dr. Passan went through every aspect with me.

Once my treatment commenced I was very impressed with the care and constant support shown by all the staff. I underwent successful guided bone regeneration and in due course, correctly aligned new implants were inserted. The very complex procedure, carried out under conscious sedation, was supported by helpful sedation setting out after-care instructions, which were made available to my accompanying responsible adult. I felt in safe hands at all times.

At every stage thereafter I was encouraged to contact the surgery if I had any concerns, and certainly not to wait till the next appointment if there was anything I wanted to discuss.

I can now 'forget' about dentures and enjoy my meals that is due to the skill and excellent treatment I received from Dr. Passan and his dedicated team. I have no hesitation in recommending them.

From Mrs B

2016

Dear Sunil,

I just wanted to say

'thankyou!'

For giving me the confidence to smile on my wedding day. I am delighted with the work you have carried out so far. Best wishes from a big happy bride – Lynda

Thankyou Everyone!

Words cannot describe how I feel. My smile says it all!

Best Regards

Pauline

5 September 2011

I would like to thank my Dentist for giving me the courage and motivation to follow through an implant procedure which was, in my mind, quite an impossible task.

I have no rational explanation for my fear of attending the Dental Surgery, which goes back to my childhood, even a check up was an ordeal. My husband always used to accompany me to my appointments as he believed, given half the chance, I would never attend!

Then I met Sunil Passan, who over the years has invested a lot of time and patience with me, endlessly explaining everything to me in great detail to help me understand the benefits of my treatment and give me the strength and confidence to actually go through with it.

Sunil introduced me to "Conscious Sedation" which I had never heard of before and would strongly recommend to anyone. This sedation was given through a vein on the back of my hand. It was amazing, during the procedure, I felt no pain, I could hear and understand what was being said to me and was able to communicate with Sunil when requested to do so. At the same time, I was in this safe, secure bubble and felt very secure and at ease with the situation. Afterwards of course, I didn't have any of the unpleasant side effects that often come with general anaesthetic and I recovered quickly.

What an achievement! Now my treatment is complete and I can't believe I had managed without my missing molar for 12 years. I now have an implant, a new tooth which looks and feels as if it has always been there. I am so pleased with the result and am no longer a "nervous" patient!

I feel very lucky to have been treated by someone who specialises in anxious patients and sedation.

Thank you Sunil

Denise

To Sunil and the Northlight team

Many thanks for your expert work and fantastic care and most of all for making me smile again.

With best wishes,

Mary.