Testimonials

19/11/2008

Dear Sunil,

Just a line to show my appreciation for my veneers. They look good and have made me a new woman!

Thanks so much for your expertise and excellent work. Thank you too, to the Dental Nurse for care and support throughout.

Yours sincerely,

Jenny

14th April 2012

Dear Dr Passan,

I am writing to say how thrilled I am with my implants, they are absolutely perfect.

The care and dedication you have taken with my treatment during the past months is outstanding. At each stage you explained exactly what you were going to do and why, it was such a comfort to know I was in completely understanding and professional hands.

You gave me very considered and individual attention, there was never any fear of the "unknown" – I felt completely at ease at every stage of my treatment.

I cannot recommend you highly enough – once I was a very nervous patient but not anymore, you have a real understanding of how patients feel, recognising their anxieties and putting their fears to rest.

Your staff put me at ease the moment I enter your premises, they are a credit to you and your practise.

Thank you so much for all you have done for me,

Yours sincerely,

Sheila M

Dear Neha

Thank you for all your hard work and persistence over the last year. I can now smile at last at 63.

Kind Regards

Tony

2015

To Neha and all the staff at northlight,

Thank you so much for my lovely smile it was worth it.

Anne

March 2016

I approached Northlight Dental Practise in August 2015 with an ongoing history of significant and painful dental problems. I first had implants in January 2012 at another dental practise, but a series of traumatic treatments had left me in considerable pain, unable to eat due to badly aligned implants and ill-fitting dentures, plus very uncomfortable in social situations and I regretted having agreed to the implant option. The dentist in question left the practise and there was no resolution to my difficulties.

I was extremely nervous about embarking on further dental procedures and it took some considerable persuasion by family, in addition to the prospect of coping with the unsatisfactory, indeed disastrous results for the remainder of my life, before I approached Northlight Dental for help.

However, all members of staff were welcoming and the reassurance I received from Dr. Passan made my first visit less daunting than I had expected. During the consultation he listened to my dental history and after x-rays, CT scan and thorough examination, was able to explain how he could help me. I left feeling hopeful that there was, at last, a solution to my long standing problems.

I was sent a very comprehensive Proposed Treatment Plan and Consent Document which set out Treatment Options, Treatment Phases, Possible Additional Treatment Procedures, Ongoing Care during Treatment, Benefits and Risks of Treatment, Hygiene, Review after Treatment, Fees etc. Dr. Passan went through every aspect with me.

Once my treatment commenced I was very impressed with the care and constant support shown by all the staff. I underwent successful guided bone regeneration and in due course, correctly aligned new implants were inserted. The very complex procedure, carried out under conscious sedation, was supported by helpful sedation setting out after-care instructions, which were made available to my accompanying responsible adult. I felt in safe hands at all times.

At every stage thereafter I was encouraged to contact the surgery if I had any concerns, and certainly not to wait till the next appointment if there was anything I wanted to discuss.

I can now 'forget' about dentures and enjoy my meals that is due to the skill and excellent treatment I received from Dr. Passan and his dedicated team. I have no hesitation in recommending them.

From Mrs B

2016

Dear Sunil,

I just wanted to say

'thankyou!'

For giving me the confidence to smile on my wedding day. I am delighted with the work you have carried out so far. Best wishes from a big happy bride – Lynda

Thankyou Everyone!

Words cannot describe how I feel. My smile says it all!

Best Regards

Pauline

5 September 2011

I would like to thank my Dentist for giving me the courage and motivation to follow through an implant procedure which was, in my mind, quite an impossible task.

I have no rational explanation for my fear of attending the Dental Surgery, which goes back to my childhood, even a check up was an ordeal. My husband always used to accompany me to my appointments as he believed, given half the chance, I would never attend!

Then I met Sunil Passan, who over the years has invested a lot of time and patience with me, endlessly explaining everything to me in great detail to help me understand the benefits of my treatment and give me the strength and confidence to actually go through with it.

Sunil introduced me to "Conscious Sedation" which I had never heard of before and would strongly recommend to anyone. This sedation was given through a vein on the back of my hand. It was amazing, during the procedure, I felt no pain, I could hear and understand what was being said to me and was able to communicate with Sunil when requested to do so. At the same time, I was in this safe, secure bubble and felt very secure and at ease with the situation. Afterwards of course, I didn't have any of the unpleasant side effects that often come with general anaesthetic and I recovered quickly.

What an achievement! Now my treatment is complete and I can't believe I had managed without my missing molar for 12 years. I now have an implant, a new tooth which looks and feels as if it has always been there. I am so pleased with the result and am no longer a "nervous" patient!

I feel very lucky to have been treated by someone who specialises in anxious patients and sedation.

Thank you Sunil

Denise

To Sunil and the Northlight team

Many thanks for your expert work and fantastic care and most of all for making me smile again.

With best wishes,

Mary.